The Dandal website guarantees the provision of genuine and non-smuggled goods to the dental community for the following reasons:
1. As a first step, Dandal has committed to unconditional inspections by government and non-government organizations, such as the Dental Equipment Union and the Online Base Regulation Headquarters, allowing inspectors to visit Dandal's warehouses without coordination to match the goods with the purchase invoices.
2. As a second measure, before any purchase, Dendal consults the Medical Equipment Office regarding the type of goods and the validity of the importers' representation to ensure their validity from all aspects. In some cases, if a product is new or there is doubt about its quality, samples are first purchased and reviewed by scientific supporters before being listed on the site.
3. It is important to note that Dandal always procures its products directly from manufacturers and importers to avoid any misunderstandings for importers and users and to ensure that if any problems arise with buyers or sellers, Dandal's managers can respond transparently in judicial authorities.
4. Considering that Dandal itself has launched a virtual medium to prevent the awareness of counterfeit and smuggled goods, it strives to provide the maximum awareness to the dental community and shares violations, counterfeit and smuggled goods with others publicly through the virtual forum below.
If you are a dentist or have experience with smuggled and counterfeit goods, please visit the link below to assist us and your colleagues in purchasing quality products.
Awareness and familiarity with smuggled and counterfeit goods
5. If Dandal provides counterfeit goods or smuggled items and acts contrary to the laws of the Chamber of Guilds, Commerce, Dental Equipment Union, and the laws of the Islamic Republic, you can report it to the relevant authorities through the following ways:
Cyber Police (FATA Police)
Dental Equipment Union
General Directorate of Monitoring and Evaluation of Medical Equipment